• Shipping & Logistics: Highlights your business model of supplying ready stock with fast delivery and outlines standard processing steps for commercial bundle orders.
  • 48-Hour Inspection Window: Implements a strict, industry-standard 48-hour commercial window for clients to inspect incoming bulk freight and report any physical shipping transit damage or batch missing parts.
  • Return Qualifications: Outlines distinct criteria for item returns (e.g., must be requested within 7 days, products must remain un-deployed, and commercial seals on chemical containers or foodwraps must be completely untampered).
  • Exemptions: Explicitly notes that custom facility chemical solutions, clearance items, or items handled contrary to Material Safety Data Sheets (MSDS) are excluded from returns.
  • Refund Workflows: Details how the returned freight is audited at your warehouse before processing final credits back via the original payment methods in Malaysian Ringgit (MYR / RM) within 7 to 14 business days.